A Dictionary of IT Service Management
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The world of IT abounds with "special" words and letters, a great many of which have ended up in service management. Using standard English throughout, this booklet was written to provide a single comprehensive dictionary of IT service management terms, acronyms and abbreviations.
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Bol Partner
The world of IT abounds with "special" words and letters, a great many of which have ended up in service management. Using standard English throughout, this booklet was written to provide a single comprehensive dictionary of IT service management terms, acronyms and abbreviations.
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The world of IT abounds with "special" words and letters, a great many of which have ended up in service management. Using standard English throughout, this booklet was written to provide a single comprehensive dictionary of IT service management terms, acronyms and abbreviations.
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