A Practical Guide to Artificial Intelligence, AI Agents and Human Judgement: Strategies for Adoption, Agentic Workflows, Better Judgement

You've used ChatGPT. You were impressed. You had no idea what actually happened.That gap is what this book closes.Most AI books are futurist speculation, technical texts you can't read, or prompt tricks that stop working within months. This one is different: a clear, practical guide for intelligent people who don't code - and who are tired of nodding along in meetings where everyone says "agentic" and nobody explains it.You'll understand what AI actually is, how systems like ChatGPT work, and why they fail in the specific ways they do. Then you'll go where most beginner books stop: the shift from chatbots you talk to, to agents that go and do things.Along the way you'll learn the single most useful distinction in the field, and the one almost nobody makes clearly - the difference between what an AI system is capable of and what it is permitted to do. Once you can see it, most exaggerated AI claims fall apart on their own.Inside: - How AI learns, and why it can be confidently wrong- Prompting that works - and why context matters more- Chatbots, assistants, agents and agentic systems, told apart properly- How to design an AI agent without writing code- The risks that actually harm organisations, and the guardrails that stop them- What AI means for jobs, honestly - including where the research disagrees- 20 exercises, 54 ready-to-use prompts, a 107-term glossary and a printable cheat sheetWritten for the person who has to make decisions, not just conversation: managers, business owners, and professionals whose work is quietly changing.Every time-sensitive claim is sourced and dated, so you can tell what was verified and when - and check it yourself. Australian readers get specific coverage of privacy obligations, consumer law and the national AI framework.No coding. No mathematics. No hype.