Bridging the Performance Gap

Bridging the Performance Gap is a practical guide to effective performance management that enables you to identify the missing ingredients in an individual's performance; measure the gap between performance and potential; and develop skills, techniques and systems to: encourage learning; support personal development; review, recognize and reward performance improvement.Trevor Bentley shows you how to release the latent potential of everyone within your organization through a process of encouragement and support that relies on bringing a human TOUCH (Trust, Openness, Understanding, Consideration, Honesty) to everything that they do. Bridging the Performance Gap offers a complete and effective strategy for making this work for the benefit of you, your people and your organization.