Cases In Operations Management

Bol

The cases illustrate basic concepts while expanding students′ understanding of economic, political and cultural concerns that must be interwoven into such key areas as process design, quality and supply chain management. The Ivey Casebook Series is a co-publishing partnership between SAGE Publications and the Richard Ivey School of Business at The University of Western Ontario. Due to their popularity in more than 60 countries, approximately 200 new cases are added to the Ivey School of Business library each year. Each of the casebooks comes equipped with instructor′s resources on CD-ROM. These affordable collections will not only help students connect to real-world situations, but will benefit corporations seeking continued education in the field as well. Cases in Operations Management: Building Customer Value Through World-Class Operations is unique in its Strong grounding in real-world decisions. The cases are structured into six chapters, each of which offers an overview of key concepts. Given that most managers will need to function effectively in an international context, the cases draw from challenges faced by experienced managers in such varied settings as China, France, India, Italy, Japan, the Netherlands, Trinidad, Vietnam, and others, in addition to the United States and Canada. These cases continue to illustrate basic concepts while expanding students′ understanding of economic, political, and cultural concerns that must be interwoven into such key areas as process design, quality, and supply chain management. The following are represented in this casebook: Strong decision orientation of real-world cases Clear development of the link between business processes and customer value Diversity of international case settings Mixture of cases, simulations, and in-class exercises Includes Instructors Resources on CD-ROM with detailed 6-10 page casenotes for each case, preparation questions for students to review before class, discussion questions, and suggested further readings. The IVEY Casebook SeriesCases in Business EthicsCases in EntrepreneurshipCases in Gender & Diversity in OrganizationsCases in Operations ManagementCases in Organizational BehaviorCases in the Environment of BusinessCases in Alliance Management Mergers and Acquisitions: Text and Cases

Bol Partner

This casebook fills a distinct gap in the market for UK-centred material covering all aspects of production and operations management and is a much-needed companion to existing texts in its field. The second edition of this clearly structured text provides ready-to-use cases all based on real-life (named) company experiences. For easy use, the cases have been grouped into the subject areas which students are likely to face on a typical operations management course. The cases deal with modern operations management issues and each is framed by an introduction and suggested reading. Companies featured include Cadbury World, Lunn Poly Travel and Singapore Airlines. This book can be used in isolation or as a complement to the best selling Operations Management by Slack et al.