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Bol Chip R. Bell--author of the popular Managing ''''Knock Your Socks Off'''' Service--presents a clear blueprint for maximizing business success by enhancing customer loyalty and building lasting relationships. Each chapter includes an illustrative story and key principles. ''''Excellent advice''''.--Ken Blanchard.

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Beschrijving (1)

Chip R. Bell--author of the popular Managing ''''Knock Your Socks Off'''' Service--presents a clear blueprint for maximizing business success by enhancing customer loyalty and building lasting relationships. Each chapter includes an illustrative story and key principles. ''''Excellent advice''''.--Ken Blanchard.


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  • 9781881052548
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