Dial Anyway: 55 Guides for Difficult, Sensitive, or Embarrassing Phone Conversations

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You know which call it is. The one you've been putting off for a week, a month, maybe longer. The doctor's office. The collections agency. The family member. The friend you owe an honest conversation.The call sits on your mental list. Days pass. The list gets heavier.Dial Anyway is a practical guide to 55 of the most avoided phone calls in adult life - the ones we don't make because of shame, fear, uncertainty about what we're entitled to ask for, or the feeling that we need to have the perfect words before we dial. We almost never do. The calls almost always go better than we expected.Each of the 55 guides addresses one specific call. Not a script to memorize - a framework for the conversation, including exactly what to say, how to handle the moments that go sideways, and what to do when it's over. The guides are written in plain language, for real people, in the middle of real situations. Guides cover six areas of adult life: - Medical and Health - talking to your doctor about embarrassing concerns, disputing a medical bill, calling about an STI diagnosis - Mental Health and Substance Use - asking for therapy, calling during a crisis, reaching out after a relapse - Money and Financial - debt collectors, payment extensions, credit report disputes, reporting fraud - Work and Employment - disputing a performance review, reporting harassment, resigning carefully - Family and Relationships - coming out, ending a friendship, calling after a death, reporting suspected elder abuse - Legal, Housing, and Consumer - landlord disputes, contractor problems, filing a delayed crime report, VA benefits, immigration paperwork Avoidance is not a character flaw. It is a predictable response to shame, uncertainty, and the fear that the call will be harder than it turns out to be. Most of the calls in this book are shorter than you're expecting. Most of them go better than you're afraid they will.Find the call you've been avoiding. Read the guide. Dial anyway.

Amazon

Pagina's: 140, Paperback, Independently published