Emotional Intelligence In A Week: Raise Your EQ Seven Simple Steps

Bol Partner

There is more to success than having a high IQ. Emotion plays its part too and this is belatedly but increasingly being recognized by the business world. "Emotional intelligence" is the ability to understand and apply knowledge created by our emotions in order to aid our day-to-day abilities, like building trust and enhancing our decision making. This book pays special attention to presenting the business case for emotional intelligence and draws on recent research. The book is designed to improve readers' leadership qualities and customer facing skills through increased self-awareness; analyze their own behaviour in difficult situations, helping them to generate foresight rather than hindsight; manage their own and others' emotionally intelligent development; improve their staff's commitment and increase productivity.

Bol

Emotional intelligence is crucial to anyone who wants to advance their career. Written by Jill Dann, a leading expert on emotional intelligence, this book quickly teaches you the insider secrets you need to know to in order to show emotional intelligence in the workplace. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience. So what are you waiting for? Let this book put you on the fast track to success!