Gender And Communication at Work

An up-to-date review of theory and research on how gender affects communication at work, it considers ’new’ workplaces such as e-business and non-managerial work as well as cross-cultural dimensions and service sector work. The book encompasses a wide geographic perspective with research findings on a variety of business cultures. Written by leading researchers from four continents, this book offers a broad and contemporary assessment of the ways in which gender affects workplace communication and how this in turn influences people’s choices, training, opportunities and career development. A range of work situations are considered (including communication within the normal routine, in a crisis or under pressure, and during those occasions important for career development) and examples are sourced from a variety of contexts (including international business, leadership, service work, and computer-mediated communication). Gender and Communication at Work includes a diversity of theoretical perspectives in order to most successfully map the range of communication strategies, identities and roles which impact upon and are influenced by gender at work.