HEALTHCARE PSYCHOLOGY AND COMMUNICATION SKILLS

This book, Healthcare Psychology and Communication Skills, systematically introduces the fundamentals of psychology, including human behaviour, learning, memory, emotion, motivation, personality, and developmental psychology, while highlighting their practical applications in pharmacy and healthcare settings. It also explores common psychological disorders, stress management, resilience, and behavioural aspects of illness and recovery. A major focus of this book is the development of professional communication skills required for modern healthcare practice. Students will gain practical knowledge of patient counselling, active listening, empathy, culturally sensitive communication, interprofessional collaboration, documentation, ethical and legal responsibilities, and the use of digital communication technologies in healthcare.The final section emphasizes health psychology and behavioural interventions, covering health belief models, behaviour change theories, psychosomatic disorders, psychological first aid, crisis communication, and strategies for promoting mental health while reducing stigma. These concepts prepare future pharmacists to support patients in achieving better treatment adherence and improved health outcomes.Written in a clear, student-friendly style with clinically relevant examples, illustrations, and multiple-choice questions.