How to Win Customers and Keep Them for Life
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Thoroughly revised and updated for the digital age, this classic business book explains how to avoid dissatisfied customers, stresses the importance of quality customer service, tells how to handle common problems, and suggests a reward system to improve service. Original.
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Beschrijving
Bol
Thoroughly revised and updated for the digital age, this classic business book explains how to avoid dissatisfied customers, stresses the importance of quality customer service, tells how to handle common problems, and suggests a reward system to improve service. Original.
Beschrijving
(2)
Bol
Thoroughly revised and updated for the digital age, this classic business book explains how to avoid dissatisfied customers, stresses the importance of quality customer service, tells how to handle common problems, and suggests a reward system to improve service. Original.
AmazonPagina's: 256, Editie: Revised, Paperback, Berkley
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