Inspire!

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Bol Partner SUPERANNO Jim Champy revolutionized business with Reengineering the Corporation. Now, in Inspire!, the second book in a series about what’s new and really works in business, he takes on the challenge of inspiring customers—even in tough times. In an era of commoditization and ever less loyal customers, this book shows how to keep customers coming back.

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Beschrijving (1)

SUPERANNO Jim Champy revolutionized business with Reengineering the Corporation. Now, in Inspire!, the second book in a series about what’s new and really works in business, he takes on the challenge of inspiring customers—even in tough times. In an era of commoditization and ever less loyal customers, this book shows how to keep customers coming back.


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  • 9780131361881
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28,06
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