Interpersonal Communication FIRM

This book explores the key features of the skills we use in communicating and provides a framework for understanding how we use language and body language to communicate with others in every day situations. This fully revised and updated second edition: * outlines the main components and distinctive characteristics of interpersonal communication * offers detailed analysis of communication structures, considering their everyday applications and implications * includes new material on race, gender and sexuality * looks to the future of interpersonal communication.