Deals with spoken, interactive discourse produced by two speakers (dialogues) or more than two speakers (multilogues). The text describes various types of face-to-face and telephone interaction, and aims to show how spoken interaction in general is structurally and strategically organized. Describes how conversation works, providing a systematic and exhaustive account of the structure of spoken discourse and the diverse strategies speakers use to have a conversation. It is illustrated throughout with excerpts from genuine conversation and contains numerous exercises with suggested answers based on conversations in the London-Lund Corpus of English Conversation.
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