Managerial Perspective to Operational Excellence

This book is written to help operations leaders and middle management learn from real-world examples where challenges are analyzed, broken-down, and then solved. In the current age of manufacturing revival in the U.S. and other developed countries, companies are looking for ways to maintain or gain advantage over competitors from low-cost countries. This book presents a firsthand account of actual projects in three different industries to help leaders and middle managers structure their own turnaround or improvement projects. The book uses a case-based approach for Lean implementation and presents a summary of lessons learned and insights on change management. It includes examples of Robotic Process Automation concepts used in manufacturing and offers several examples of analytical tools used to solve operations management problems. The first-person, story-based approach makes this book an engaging read for operations leaders and middle management in the areas of quality management, engineering management, business management, and manufacturing, as well as postgraduate students.