Managing Workplace Conflicts for Human Resources Managers

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The main focus of our work has allowed us to highlight the consequences of conflict, the sources of conflict, methods of conflict resolution, and methods of conflict prevention. We have also examined the types of conflicts that companies face. Conflicts come in various forms, including intrapersonal, interpersonal, intragroup, intergroup, and interorganizational. As for the sources, they are numerous and varied. This helps managers understand that conflict within a company stems from dissatisfaction, stress, role ambiguity, or a lack of communication, among other factors. Conflict resolution methods take various forms, including managerial and legal approaches, as well as those facilitated by the works council. These methods are of paramount importance, ensuring that conflicts are generally resolved regardless of their severity. As for the impact of conflicts, they often have negative consequences, leading managers to adopt new management methods necessary for resolving current conflicts and reducing future ones.

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Pagina's: 72, Paperback, Our Knowledge Publishing