Moments of Truth PB

Name: Moments of Truth PB
SKU: ca7d9441f99d357406f3365e03f11d8f
Price: 15 EUR
Availability: InStock

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Bol The president and CEO of Scandinavia Airlines details how to restructure an organization so that customer needs take priority, how to best utilize employees who deal directly with customers, and how to increase employee motivation. The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.

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€ 15,00 € 2,99 verzendkosten Totaal € 17,99

Beschrijving (1)

The president and CEO of Scandinavia Airlines details how to restructure an organization so that customer needs take priority, how to best utilize employees who deal directly with customers, and how to increase employee motivation. The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.

Lees meer