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NEURO-COLLECTIONS: Effective Strategies for Debt Collection with a Human Touch
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Strategy book for effective debt collection for people working in Financial Institutions and Collection Agencies; very important topics such as active listening, handling objections, verbal and non-verbal language based on the author's 23 years of experience working in the financial sector; how to negotiate without giving in and development of strategies to reach good agreements focused on respect and best practices.
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Strategy book for effective debt collection for people working in Financial Institutions and Collection Agencies; very important topics such as active listening, handling objections, verbal and non-verbal language based on the author's 23 years of experience working in the financial sector; how to negotiate without giving in and development of strategies to reach good agreements focused on respect and best practices.
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