Service Delivery Manager: The Operating Guide: How to Take Ownership of Live IT Services, Run Reviews, Handle Escalations, Manage SLAs and Suppliers, Build an Rhythm

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Service Delivery Manager: The Operating Guide: How to Take Ownership of Live IT Services, Run Reviews, Handle Escalations, Manage SLAs and Suppliers, Build an Rhythm

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Service Delivery Manager: The Operating Guide: How to Take Ownership of Live IT Services, Run Reviews, Handle Escalations, Manage SLAs and Suppliers, Build an Rhythm

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