ServiceNow for the Agentic Enterprise: A CIO & Architect's Roadmap to AI Transformation

Artificial intelligence is transforming enterprise operations faster than any technology shift in decades. Organizations are moving beyond traditional automation into a new era where AI systems can reason, orchestrate workflows, automate decisions, and execute tasks autonomously across the enterprise.This is the rise of the Agentic Enterprise - and ServiceNow is becoming one of the most important platforms enabling that transformation.ServiceNow for the Agentic Enterprise is a strategic guide for CIOs, enterprise architects, digital transformation leaders, IT executives, and technology decision-makers who want to modernize operations using AI-powered workflows, intelligent automation, and enterprise-scale orchestration.This book explains how ServiceNow is evolving beyond traditional ITSM into a complete AI-driven operational platform capable of powering intelligent enterprise systems.What You'll Learn- How AI agents are transforming enterprise workflows and operations- How ServiceNow enables intelligent automation using Predictive Intelligence, Now Assist, virtual agents, and low-code workflows- Enterprise AI transformation strategies for CIOs and architects- Governance, security, compliance, and responsible AI deployment frameworks- Modern architecture patterns for AI-driven operations and workflow orchestration- How to integrate AI into IT operations, HR, customer service, finance, and enterprise support systems- Practical frameworks for scaling enterprise AI initiatives successfullyReal-World Enterprise Use CasesExplore how organizations are using ServiceNow and AI to: - Automate IT operations- Improve employee onboarding- Modernize customer support- Streamline HR and finance workflows- Reduce operational complexity- Accelerate enterprise automation initiativesWho This Book Is For- CIOs & CTOs- Enterprise Architects- ServiceNow Architects- Digital Transformation Leaders- IT Executives- AI Strategy Teams- Enterprise Automation ConsultantsWhether you are designing enterprise AI strategy or modernizing operational workflows, this book provides a practical roadmap for building intelligent, AI-powered enterprise systems using ServiceNow.The future enterprise will not simply use AI tools - it will operate through intelligent AI-driven workflows and autonomous agents.This book shows you how to lead that transformation.

Pagina's: 114, Paperback, Independently published