Soignant-Soigné, communication at the heart of relationships: A crucial and relevant necessity

At the end of this reflection on the caregiver-patient relationship and on communication at the heart of care, it is clear that the quality of human interaction is a fundamental element of all health care. Far beyond technical skills, care is part of a relational dynamic in which speaking, listening and being present play a decisive role. Throughout this book, we have shown that the care-giver-patient relationship rests on essential pillars such as respect, empathy, active listening and trust. These elements not only foster better understanding between the players involved, but also contribute to strengthening patient adherence to care and improving their overall experience. The face of hospital care has changed, with communication taking center stage as a means of forging a relational bond. Good, positive, balanced communication impacts on the quality of care; caring, active listening and empathy add a relevant trait to the caregiver-patient relationship; and, communication training enhances the effectiveness of healthcare professionals during care.

Pagina's: 76, Paperback, Our Knowledge Publishing