The Complete Guide to Customer Support
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Today's support operations face greater responsibilities than the help desks of the 1990s Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t
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Today's support operations face greater responsibilities than the help desks of the 1990s Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t
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