The Complete Idiot's Guide to Dealing with Difficult People
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One of a series offering straightforward advice in a conversational style, this is a guide to dealing with difficult people, both at work and at home. The topics include recognizing difficult people, methods for avoiding insults, and disarming people before they actually inflict personal damage.
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One of a series offering straightforward advice in a conversational style, this is a guide to dealing with difficult people, both at work and at home. The topics include recognizing difficult people, methods for avoiding insults, and disarming people before they actually inflict personal damage.
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