Your first management role should not require months of preventable mistakes.The First-Time Manager Toolkit turns the moments new managers fear into decisions they can prepare for and conversations they can actually hold. Across thirty practical field guides, Michael Westmere gives you 90 ready-to-adapt scripts, checklists, and coaching tools for setting expectations, leading former peers, running one-on-ones, delegating outcomes, giving feedback, handling defensiveness, addressing performance problems, managing workload, developing people, and leading through change.Inside, you will learn how to: - build credibility without performing authority; - match responsibility with the authority required to deliver; - give specific feedback before frustration becomes a verdict; - coach judgment instead of becoming the team's permanent answer machine; - document decisions, standards, owners, and review dates; and - use the LEAD method: Listen, Establish, Assign, Develop.Open the book before a real management moment, replace the brackets, and leave with a clearer conversation and a useful next step.
Prijshistorie
* Prijshistorie bevat geen data van Amazon, Amazon Marketplace.
Prijzen voor het laatst bijgewerkt op: