The Great Leadership Disconnect: Why HR and business drift apart how to bring them back together

People are the engine of any company, yet HR is too often disconnected from business. Here’s how CPOs and CHROs partner with business leaders to transform HR from support act to commercial force. THIS IS A STORY playing out in many companies around the world. Talk to business leaders and you’ll hear, ‘HR doesn’t understand us.’ Talk to HR leaders and you’ll hear,‘Business doesn't listen to us.’ This disconnect has become an accepted part of organizations. But what do we do about it? We encourage more dialogue, schedule alignment meetings and introduce communication training. But the disconnect remains. Why? Because this isn’t a communication problem. It’s a commercial blind spot. The Great Leadership Disconnect reveals why surface-level band- aids fail and how this chronic disconnect is sabotaging your growth. Moving past the corporate jargon, this book offers a playbook grounded in behavioural science and real-world executive dilemmas. It provides a no-nonsense road map to stop the infighting, align your leadership, and turn a divided house into a unified commercial force. Ask a business leader about their HR partners and you’ll hear, "They don’t understand us." Ask an HR leader about their business partners, and you’ll hear, "They don't listen to us." This disconnect is not just a communication breakdown – it’s a systemic dysfunction that keeps the greatest engine of a company (its people) sputtering. The Great Leadership Disconnect reveals that transforming HR from a perceived support act into an indispensable commercial force is the responsibility of both business and HR leaders. It diagnoses the dysfunctions that keep HR and business leadership disconnected and challenges conventional thinking with commercial, clear and grounded solutions drawn from behavioral science and real-life leadership dilemmas. The old model of HR as a siloed support function is no longer relevant. HR can be – must be – a leadership amplifier and a business driver, focusing on commercial impact, employee value and the space where impact, performance and people meet. Serkan Deveci is a senior leader at Google with a rare blend of leadership experience in global Sales and strategic HR. Having operated on both sides of the executive table, he offers a unique perspective on aligning talent with business outcomes. A recognized keynote speaker, his work is grounded in his PhD research.

Pagina's: 186, Paperback, Alison Jones Business Services Ltd