What constitutes a 'conflict' between human groups, organisations or countries? How do people perceive and behave in conflicts? How do conflicts come to an end and what part can outsiders play in settling them or making them less damaging? The present work seeks to answer such questions. What constitutes a 'conflict' between human groups, organisations or countries? How do people perceive and behave in conflicts? How do conflicts come to an end and what part can outsiders play in settling them or making them less damaging? The present work seeks to answer such questions.
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