Toxic Nursing, Second Edition

Nursing has a not-so-secret problem. The profession is prone to—some would say thrives on—workplace conflict, incivility, bullying, and meanness. And while nurses observe and experience this conflict daily, too few have been trained in its resolution. Toxic Nursing aims to change that with strategies, tools, and techniques to help nurse leaders, managers, and administrators defuse conflict, turn around toxic situations, and create positive, healthy work environments. Written by Cheryl Dellasega—author of the groundbreaking books Surviving Ophelia and Mean Girls Grown Up—Toxic Nursing explores the reasons behind toxic behavior and its impact on not just the workplace but patient safety.