Coping with Difficult People: the Proven Effective Battle Plan That Has Helped Millions Deal Troublemakers in Their Lives at Home and Work

The Classic Personal Development Bestseller The next time they try to pull something like that on you, it's not going to work! Bosses, friends, family members, they've made your life hell -- until now. Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to: Stand up to anyone -- without fighting Blunt a sniper's attack Get stallers off the dime Move a complainer into a problem-solving mode Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power that rightfully belongs to you in any relationship.